Position Overview: We are seeking a professional and welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.

Key Responsibilities:

Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.
Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.

Qualifications:

Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.

Complete our short application today!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Welcome to Subculture, everyone... and we mean everyone. The epitome of hospitality, Subculture Group and its conglomerate of venues embodies what it means to be in the business of making memorable meals, deliciously crafted beverages and unforgettable nights in its more than 18 locations- all as varied and as eclectic as its prized teams of dedicated staff. A leader in this group of winning locations is Kapow Noodle Bar, a multi-location, progressive Asian concept focused on executing exceptional food, extraordinary drinks and a level of service that draws our guests back time and time again. Expect sensory overload from every direction: the artwork, the explosive flavors of both food and drinks and the thrill of performance as the sounds of Karaoke singers serenade their party. As employers there is a sense of pride and ownership imparted through our comprehensive training programs providing all the tools needed to guide and enhance our guests' experiences. The only thing missing right now is you!

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How do you handle a line out the door, a big waitlist, and the phone ringing all the time, when you are alone at the host stand?*

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You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

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BENEFITS

25% off food and 50% off beverages (some discretion at certain locations/select products)

For our staff to be treated royally. Subculture Group employees receive discounts for themselves and 1 guest at all locations.

Yearly trips for all staff

Holiday gatherings

No line/no cover at many of our concerts and events held at Subculture Nightclubs

Health insurance programs, as well as dental for qualifying employees

Your management team will fill you in on insurance details and enrollment, but your discounts start NOW!